Need to change your registration?

The following options are available:

Deferral

Bib Transfer

All Changes to your registration can be made in your J&A Racing Participant Account.

You may also contact our registration company, Haku Sports. Call (800)392-1524 or Email support@hakusports.com.

Deferral Policy

You may defer your 2019 Surf-n-Santa 5 Miler entry to the 2020 event. Refunds will not be issued under any circumstances.  You may only defer an entry once (I.e., if you deferred your 2018 entry to 2019, you will not be able to defer it again in 2019 to 2020.)

The deadline to defer is Tuesday, December 10, 2019 at 11:59 pm.  After that time you will not be able to defer to the following year. 

Deferral Fee:

$25 for Surf-n-Santa 5 Miler

We do not allow deferrals for the Rudolph’s 1K

Bib Transfer Policy

There are two options for transferring your current race registration to another person:

Option 1:

You may gift the amount paid for your registration to the new participant.  Under this option, the person to whom you are transferring your registration is responsible for any difference in registration fee at the time of transfer, plus a $25 transfer fee.

Option 2:

You may receive a full refund for your registration fee.  Under this option, the person to whom your registration is being transferred is responsible for the full current registration fee, plus the $25 transfer fee.  Your refund will not be processed until the new participant is successfully registered.  Refunds will not be given for any charitable donations made.  Items purchased in registration will not be transferred and arrangements must be made with the J&A office to pick up those items. (e.g. shirts, hats, etc.)

All transfers must be completed by November 21, 2019.  At that time the transfer option will be closed and will not be re-opened.

Refund Policy

If you purchased the Registration Fee Reimbursement Plan with FanShield during registration, you may be eligible for a refund through that service. Click here for a list of what they cover. Click here to file your claim or email claims@ticketguardian.net.

Without the Registration Fee Reimbursement Plan, there are absolutely NO refunds, even in the event of race cancellation – NO exceptions.

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